What services are available?

Individual therapy
Baby, Child and adolescent therapy
Clinical assessments and treatments
Grief and trauma counseling
Life Coaching
Workshops

How long are the sessions?

Individual sessions usually last for one hour for adults and most concerns can be resolved within a few sessions.
Sessions tailored for children range between half an hour to an hour depending on the age and need of the child.

Is it private and Confidential?

Psychologists are strictly bound by a professional code of ethics, preventing them from giving out personal information without your written consent. Any discussions you may have with the psychologist will remain strictly confidential.

What is psychology?

Psychology is the scientific study of people’s behaviour and their mental processes. This involves both overt behaviour (the things you actually do) and covert behaviour (the things you think and feel).

Psychologists aim to help people develop skills to better cope with and overcome difficulties that they are experiencing in their life. They can also assist people to further develop their potential in areas such as career and relationships.

Is therapy only for people with serious emotional problems?

While therapy can be beneficial to people with serious concerns, it can also assist people who are having trouble coping with everyday concerns such as changes in their relationships or circumstances.

What is positive psychology?

Clinical Psychology is aimed at helping people to develop skills to overcome life's difficulties and create a more positive outlook.

Positive Psychology is an extension of this - focusing not only on clinical disorders, but also finding out about what makes us healthy and fulfilled. Positive psychology provides a scientific framework for the study of human potential and happiness.

What does it cost?

Counseling services provided are based on competitive rates.
Payment of fee is required before or at the time of consultation.
Most recognized Private Health funds and/or a Medicare referral from your GP provide a rebate for your sessions.

Can I claim a Medicare rebate?

To be eligible for a Medicare rebate on your consultation, you need to be referred by a GP. Individuals can claim up to 12 rebates in a calendar year. Check with Medicare to confirm your eligibility for rebates.

Can I claim a rebate from my Private Health Fund?

Yes. Most private health insurers provide some level of rebate for psychological services. Please check with your fund to find out what level of cover your insurance policy provides. Please note that you cannot use your private health insurance in conjunction with claiming a Medicare rebate. However, you may use your 12 Medicare rebates and then claim against your health insurance.

What are the fees and charges?

When do I pay?

Make the payment in advance to guarantee your appointment time. If you do not, you may risk losing your appointment time. A receipt will be provided upon completion of your session.

Are there cancellation fees?

Fees for cancellation of appointments made for any of the psychological services will apply if no replacement service is made for that time slot, and will be billed to you for the lost time.

The cancellation fees will apply in the instance of a 30 to 60 minute service:
0-24 hours notice = ‘Full fee’
24-48 hours notice = 50% of fee